We already knew the pearls of the bac or those of politicians . The AFAT Voyages Selectour network has published examples of fun situations encountered by its employees. We offer you our top 10 most beautiful exchanges .
Aline, all inclusive
A travel agent does not see who it is when customers ask him “Aline”. “Bah, Aline, you know, you ! You who work here! Aline, Aline !!! With everything, what! It’s easy to understand, but they wanted to talk about an “all in” formula. Since you are told that French people speak English fluently.
The crash 100% refunded
A customer absolutely wants to travel with Air France. Here’s his reason: “No, no, no other company … I absolutely want Air France! It is a French company and I will be refunded faster in case of crash . In your opinion, will the customer benefit from the refund?
Less salty seawater
A customer wants to be reassured by asking the travel agent: “During the harvest in Asia, the sea water is less salty? ”
The special identity document hunting
A client is asked if they have valid identification for their trip. He answers: ” I have my hunting license , it will be fine …”.
The magic calendar
“Hello, I would like a Nice-Monastir plane ticket. – Yes, for which date? – August 25th. […] How much is it ? – Well, it depends, with a return on what date? – I do not know, look at the 31st, the 32nd, the 33rd of August … ». You have not said it yet, but this year will be 400 days .
Marrakech near the sea
When you want to go to the sea, it is better to inquire. Many customers ask for a “sea view” when they want to go to Marrakech. Many travel agents are used to answering them: “No problem, but think of taking your binoculars! “. We can see the sea of Marrakech as well as Paris .
Low cost, non holocaust
A customer asks the travel agent if he offers holocausts . “Low cost” rather, no?
The souk in the suitcase
An elderly lady asks the travel agent about the number of kilos to which she will be entitled “in the souks” . He asks her if she wants to talk about baggage “in the hold”. “Yes, yes, that’s it, in the souks! She says. As an excuse we can say that it was the souk in his suitcase.
The train ticket replaces the doctor
A client calls an agent: “Hello, I lied to my boss this morning, can you give me a certificate certifying that I came to your house to buy a train ticket? I need an excuse not to go to work! “ Now, no need to call the doctor for not going to work.
The hotel Voucher
A customer calls us: “Hello, I’m leaving with you in Sardinia in 3 days but I can not find the hotel on the internet. Is it the Hotel Voucher? It should be noted that a voucher is a voucher.
Bonus added in a comment by Dorothée: Ten years ago I worked for a groupist and we received a few individuals who wanted to join groups already formed, and they were for me .. One day an elderly couple arrives to pay for his reservation and when they took out their voucher, my computer crashed. As an explanation I told them that it must be a virus (computer science of course!) But they had to understand a virus in the medical sense since the lady (closer to the computer) has outlined a recoil wondering if it was not contagious! Precision: these gentlemen-ladies went to Vietnam for the first time … ..
This top 10 pearls of travel agency clients is over. We hope to have brightened your day. See you next week for a new top 10.